Frequently asked questions

A childcare management platform for preschools, daycares and multi-site early-childhood organisations. It covers live classroom video, the daily feed, billing, enrollment, attendance and ratios, curriculum, messaging, community groups, staff records and multi-site administration, for families and staff in one system, in English and Spanish.

Pricing depends on how many children you have enrolled, how many locations you run, whether you want live video, and what needs migrating. We give you a written quote for your exact configuration after a demo. None of our named competitors publish center pricing either.

Yes. Cameras are mapped to classrooms and families can open a live stream of the room their own child is enrolled in. Directors control which rooms stream and can switch a room off instantly.

No. The center holds the subscription. Family accounts are unlimited and free, including both parents and authorised pickups.

The whole product is built in English and Spanish — screens, notifications, forms, newsletters and the daily feed. A family sets their language and stays in it.

Yes. Migration of children, families, enrollment and balances is part of onboarding. Bring an export and we will map it with you before you go live.

Yes — native apps for both, built from the same codebase so the two stay in step.

It depends on how much has to be migrated and whether you are adding cameras. We will give you a realistic schedule during the demo rather than a number designed to close a deal.

Yes. Subsidy and scholarship amounts are tracked per child against the family balance, including publicly funded pre-K arrangements such as Vermont’s Act 166.

It is yours. Ask and we export it. We do not hold a center’s records hostage, and we do not sell data to anyone.

They see the room their own child is enrolled in, which is how classroom cameras work everywhere. Access is derived from enrollment, so it changes automatically when a child moves rooms or leaves.

We will review what you already have during the demo. Most centers keep their existing cameras; we map them to rooms rather than replacing hardware.

Yes. Everything a paper sheet carries — feeds, naps, changes, notes — is captured in the app and kept on the child’s record, where a paper sheet goes home and is lost.

Yes — the photos and videos of their own child are theirs to save and share.

Staff can correct any check-in or check-out from the staff app, and the change is recorded rather than overwritten.

Ratios are configured per classroom and age group, so you set them to the rule your license is written against.

Payment methods are configured for your center during onboarding. We will walk through exactly what you accept in the demo.

Yes. Subsidy and scholarship amounts are tracked per child so the family is only billed their share, and your reporting reflects both.

Yes — requests that you cannot place yet stay in the queue with their date, so you fill openings in the order you promised.

On the child’s record, alongside their documents, so any director can find them without asking the front desk.

Yes. Lesson plans and milestone sets are configured for your program rather than imposed by us.

It is the point. A year of dated observations and photos is a far better conversation than a form filled in the night before.

Messaging is in the app rather than on personal phones, so you can set the expectation and staff keep their own number private.

Yes, with per-category controls so the important messages are not buried under everything else.

Group membership shows who is in a classroom community, and families are shown as parents of their children. Contact details are not published to other families.

Administrators, the campus director and the staff assigned to that classroom. Membership itself comes from enrollment and cannot be edited by hand.

It covers the childcare-specific records — licences, training hours, ratios and time — that generic HR tools do not model. We will map it to what you run today during the demo.

Yes. Staff see their own file and their classroom; directors see their campus; administrators see the organisation.

Yes — administrators work across the organisation while each director stays scoped to their own campus.

The director tools are in the same native app as everything else, built for a phone first.

No. It drafts; a person reviews and sends.

Pricing is based on the size of your organisation. We will quote your exact configuration after the demo.

Forms are configured for your center during onboarding, including the permission forms your state requires.